Request for Service & Support

HROnline+ introduces a better way for you to communicate your concerns—designed to ensure faster, more organized support through our improved Service Request system.

Whether it’s about payslips, timekeeping, login access, approval flows, delayed responses, or any technical or HR-related concerns, we’re here to help. Once submitted, your request will be reviewed and processed within 24 hours. A dedicated HROnline+ Support Specialist will be assigned to handle your concern and respond via email with updates and resolution steps.

Please complete the required fields accurately and click “Submit” to begin. Ensuring valid and complete details will help us process your request more efficiently.
Account Information




Email marketing and newsletter with new message
Blue id card successfully read
Company Information





Request Details



Frequently asked questions with speech bubbles and gear
Chat bubble with question mark, Digital support or frequently asked questions
Request Verification


Verification code image